How do I replace my Medicare card?

How do I get a replacement Medicare card?

If your Medicare card is lost or damaged, you have these ways to get an official copy. Replacing your card through your Medicare account, 1-800-MEDICARE or the RRB is free.

• Log into (or create) your secure Medicare account at Medicare.gov to print or order an official copy of your card. You can print it any time.
• Call 1-800-MEDICARE (1-800-633-4227) and ask for a replacement card to be sent in the mail. TTY users can call 1-877-486-2048.
• If you get Railroad Retirement Board (RRB) benefits, call the RRB at 1-877-772-5772 (TTY 1-312-751-4701) for a replacement card.
• Log into your secure my Social Security account to check and update your address and order a new Medicare card.

What if my Medicare card never arrived?

Medicare mails your card, along with official letters and premium bills, to the address you have on file with Social Security, so first make sure that address is up to date in your my Social Security account. Once you're signed up, Medicare mails your card in your welcome packet. If you get Medicare automatically, the card comes in the mail 3 months before your 65th birthday or your 25th month of disability benefits. While you wait, you can print your official card from your Medicare.gov account or show it to providers from there when you get care.

What if I think someone is using my Medicare Number?

Call 1-800-MEDICARE if you need a new card because you think someone else is using your Medicare Number. If you suspect identity theft, or think you gave your personal information to someone you shouldn't have, Medicare.gov also points you to the Federal Trade Commission. Replacing a card through Medicare is free. If someone calls and asks for your information or for money, or threatens to cancel your health benefits, hang up and call 1-800-MEDICARE. See how to spot a Medicare scam.

How do I change the name on my Medicare card?

Your Medicare card shows the name you have on file with Social Security. If you legally changed your name, get details from Social Security about updating your record.

Do I need my Medicare card if I'm in a Medicare Advantage plan?

In a Medicare Advantage plan or other Medicare health plan, you use the plan's card to get services, not your red, white and blue Medicare card. Keep the Medicare card in a safe place anyway, in case you switch plans or go back to Original Medicare, and because you need the information on it to join a Medicare health or drug plan or buy a Medigap policy. With Original Medicare, carry your Medicare card when you're away from home, show it to your providers, and carry any drug plan or supplemental coverage card too.